How to Handle Buyer Agent Requests as a Seller

Understanding Buyer Agents

Buyer agents represent the people who want to buy your home. They're not your adversary — they're facilitators trying to help their clients find and purchase a home. A smooth, professional interaction with buyer agents makes your listing more attractive.

After the NAR settlement, buyer agent compensation is negotiable and no longer set by the MLS. You can choose to offer compensation, or the buyer can pay their own agent. Either way, buyer agents will still show your home if their clients want to see it.

Common Requests You'll Receive

• Showing requests — The most common. Agents want to schedule a time to tour your property with their buyer.
• Disclosure requests — Agents want to review your property disclosures before or after a showing.
• Property information — Questions about square footage, systems, upgrades, lot details, etc.
• Offer submission — Agents submitting purchase offers on behalf of their buyers.
• Inspection access — After an offer is accepted, agents need access for inspections and appraisals.

How to Respond Professionally

The key is being responsive, organized, and professional:

• Respond quickly — Reply to showing requests within 1–2 hours during business hours
• Use your Show & Disclose portal — Direct agents there for showings, disclosures, and questions
• Keep communication in writing — Use email or the portal for a paper trail
• Be flexible on timing — The more accessible your home, the more showings you'll get
• Don't negotiate informally — If an agent mentions their buyer's interest level or possible offer terms, don't commit to anything verbally

Handling Offers

When you receive an offer:

• Review it carefully — Don't respond immediately. Take time to understand all terms.
• Look beyond price — Closing date, contingencies, earnest money, and financing type all matter.
• Consult your attorney — Have a real estate attorney review any offer before you respond.
• Respond in writing — Accept, reject, or counter through proper written communication.
• Don't disclose other offers — You can say you have multiple offers without revealing details.

Setting Boundaries

As a seller-managed listing, you'll occasionally encounter agents who test boundaries:

• "You really should have an agent" — Politely decline. You're managing your listing professionally with proper tools.
• Excessive contact — Direct all communication through your Show & Disclose portal.
• Verbal offers — Always require written offers. Verbal commitments aren't binding.
• Pressure tactics — "My buyer is about to look at another property." Don't rush. Good homes get offers.